Frequently Asked Questions

Your most frequent questions. If you have a question or doubt, don't hesitate to send me a message in the "contact" section.

Where are the items made?

Every sewn accessory is designed and sewn from start to finish by me in my workshop in Provence. It's 100% handmade and artisanal.

 

How to wash my pouch or kit?

I recommend hand washing or machine washing at a maximum of 30°C (delicate cycle) to care for the fabric and velvet: avoid dry cleaning!

 

What are the delivery methods?

I work with Mondial Relay and La Poste so you can choose what suits you best.

 

What is the concept of "Surprise Boxes"?

These are limited edition themed surprise boxes released at specific times (like Christmas or Valentine's Day). They contain a surprise selection of my creations, as well as small gifts and goodies.

 

Is it possible to order a personalized/custom creation?

It depends on the request and my schedule; feel free to contact me, and we can discuss it together.